Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Printer Store LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, purchase our products, or interact with our customer support.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that is necessary to provide you with our services and to process your orders. The types of personal information we collect include:
Contact Information: Your name, shipping address, email address, and phone number.
Order Information: Details about the products you purchase from us.
Payment Information: We use PayPal to process all transactions. We do not directly collect, store, or have access to your credit card numbers or other financial details. Your payment information is handled directly by PayPal and is subject to their privacy policy.
Customer Support Communications: When you contact our customer support team, we may record the voice call for training and quality assurance purposes. Our support representative will always inform you at the beginning of the call that it may be recorded. If you do not wish for the call to be recorded, please inform the representative, and they will stop the recording.
2. Cookies and Tracking Technologies
Like most websites, we use cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small data files stored on your device.
We use cookies for several purposes:
Essential Functionality: To ensure our website, shopping cart, and checkout process work correctly.
Analytics: To understand how visitors interact with our website, which helps us improve our services and user experience.
Advertising and Remarketing: We use cookies to measure the effectiveness of our advertising campaigns on platforms like Google Ads. This also allows us to show relevant ads to you on other websites after you have visited our site (a practice known as remarketing).
You can control and manage cookies through your web browser's settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
3. How We Use Your Information
The sole purpose of collecting your information is to provide you with the services you have requested. We use your information for the following purposes:
To Fulfill Your Orders: To process your transactions, ship your products, and provide you with order confirmations and shipping updates.
To Provide Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance with our products and services.
For Internal Training: Call recordings are used exclusively for internal training to improve the quality of our customer support.
4. Data Sharing and Disclosure
We are committed to protecting your privacy.
No Third-Party Sales: We do not sell, trade, rent, or otherwise transfer your personal information to any outside parties for marketing or any other purpose.
No Promotional Emails: We will not use your email address or phone number to send you unsolicited promotional emails or marketing messages. We will only contact you regarding your specific orders or support requests.
Service Providers: The only third party we share information with is PayPal, our payment processor, for the exclusive purpose of validating and completing your transaction.
5. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. We are committed to ensuring that your information is secure.
6. Your Rights and Choices
You have the right to control your personal information.
Call Recording: You have the right to opt-out of call recording during any customer support interaction by simply informing our representative.
Accessing Your Information: You may request details of the personal information we hold about you by contacting us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the end. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please feel free to contact us through the contact information provided on our website.
Last Updated: July 27, 2025